An unnamed American Airlines agent at Dallas-Fort Worth Airport (DFW) is applauded on social media for his quiet demeanor and behavior after he came face to face with a woman who apparently cursed at a flight attendant at a masked contest.
The incident was captured on video – it was posted on Twitter – and let the agent talk to the woman.
“Secondly, you called my employee a b …., completely uninvited and unfit,” the agent said. “We do not tolerate that shit with us at all.”
He told the woman she was no longer welcome to fly American.
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“You can find another carrier to fly,” he said. “I would suggest Spirit.”
According to the Dallas Morning News, the incident happened July 17 on a flight from DFW to Miami when an attendant spoke to the passenger about her mask. The video was captured by another passenger, Christopher Freeman, as the plane was resumed after the flight attendant’s wife was removed.
The US Federal Aviation Administration has a “zero tolerance for unrestrained and dangerous behavior” of passengers and states that “no person may attack, threaten, intimidate or interfere with a crew member while performing the duties of the crew member on board an aircraft. that’s being exploited “.
Unfortunately, it has become a common occurrence for airlines and port agents to deal with unimpeded passengers, especially over masked disputes during the Covid-19 pandemic. So far this year, the FAA has investigated 3509 unrestricted passenger reports and 2605 mask-related incidents.
Recently a video in which a woman was taken out of a plane after arguing with passengers and calling her a homophobic slut, the Fort Worth Star Telegram report.
– The Charlotte Observer